Weave
Patient communication platform with phone, text, email, and reviews. Here is every workflow Tabflows automates in Weave for direct primary care clinics.
Automations
- Turn Weave missed calls into Akute callback tasks
Turn Weave missed calls into Akute callback tasks
Every missed call gets returned with context.
Patient Messaging & Inbox - Turn missed Weave calls into Atlas callback tasks
Turn missed Weave calls into Atlas callback tasks
Every missed call gets a fast, informed callback.
Patient Messaging & Inbox - Turn Weave voicemails into Cerbo callback tasks with chart context
Turn Weave voicemails into Cerbo callback tasks with chart context
Every voicemail gets a callback owner within minutes.
Patient Messaging & Inbox - Handle autoship pause requests sent by text
Handle autoship pause requests sent by text
Autoship changes are handled the same day, with a clear record.
Patient Messaging & Inbox - Check in with members after an urgent care visit
Check in with members after an urgent care visit
Members feel looked after and come back to you next time.
Patient Messaging & Inbox - Show front desk member status on every Weave call
Show front desk member status on every Weave call
Front desk greets every member with full context.
Patient Messaging & Inbox - Ready-for-pickup texts when Northwind shipments arrive
Ready-for-pickup texts when Northwind shipments arrive
Meds leave the shelf faster.
Patient Messaging & Inbox - Callback briefs for clinical questions left by phone
Callback briefs for clinical questions left by phone
Callbacks happen with the answer ready.
Patient Messaging & Inbox - Answer 'is my med ready?' calls with dispensing status
Answer 'is my med ready?' calls with dispensing status
Front desk answers med calls in seconds.
Patient Messaging & Inbox - Ready summaries for patients calling about Quest results
Ready summaries for patients calling about Quest results
Result calls get a real answer on the first try.
Patient Messaging & Inbox - Answer test kit calls with Rupa order status
Answer test kit calls with Rupa order status
Kit questions get answered without a callback.
Patient Messaging & Inbox - Merge Spruce and Weave threads so no message is missed
Merge Spruce and Weave threads so no message is missed
Clinics running both tools stop dropping messages.
Patient Messaging & Inbox - Guideline dispositions for nurse phone triage
Guideline dispositions for nurse phone triage
Phone triage follows the same standard every call.
Patient Messaging & Inbox - Answer 'where's my compounded med?' calls with live status
Answer 'where's my compounded med?' calls with live status
Pharmacy calls get answered without phoning the pharmacy.
Patient Messaging & Inbox - Missed calls to callbacks
Missed calls to callbacks
Turns missed calls and voicemails in Weave into callback tasks with the patient already matched.
Scheduling & Patient Outreach - Confirm tomorrow's Amplify DPC visits through Weave
Confirm tomorrow's Amplify DPC visits through Weave
Fewer no-shows without hours on the phone.
Scheduling & Patient Outreach - Fill same-day Calendly openings by Weave text to the waitlist
Fill same-day Calendly openings by Weave text to the waitlist
Canceled slots get filled instead of wasted.
Scheduling & Patient Outreach - Fill Charm cancellations from the waitlist through Weave
Fill Charm cancellations from the waitlist through Weave
Canceled slots get filled the same day.
Scheduling & Patient Outreach - Confirm tomorrow's visits by Weave text and call the no-replies
Confirm tomorrow's visits by Weave text and call the no-replies
Fewer no-shows and fewer empty slots.
Scheduling & Patient Outreach - Book the follow-up the physician asked for in the visit
Book the follow-up the physician asked for in the visit
Follow-ups get booked before patients drift.
Scheduling & Patient Outreach - Fill same-day cancellations from your waitlist
Fill same-day cancellations from your waitlist
Cancelled slots get filled instead of wasted.
Scheduling & Patient Outreach - Confirm Healee appointments by text
Confirm Healee appointments by text
Fewer no-shows and open slots get refilled.
Scheduling & Patient Outreach - Book the follow-up the physician asked for in the visit
Book the follow-up the physician asked for in the visit
Recommended follow-ups actually get on the calendar.
Scheduling & Patient Outreach - Send visit prep instructions based on what's in the chart
Send visit prep instructions based on what's in the chart
Patients show up fasted and ready.
Scheduling & Patient Outreach - Book a follow-up within 7 days of every discharge
Book a follow-up within 7 days of every discharge
Every discharged patient is seen within a week.
Scheduling & Patient Outreach - Turn appointment request forms into booked Weave visits
Turn appointment request forms into booked Weave visits
Web requests become booked visits within the hour.
Scheduling & Patient Outreach - Book overdue lab draws through Weave texts
Book overdue lab draws through Weave texts
Ordered labs actually get drawn.
Scheduling & Patient Outreach - Turn missed calls into booked Practice Better sessions
Turn missed calls into booked Practice Better sessions
Missed calls become booked sessions.
Scheduling & Patient Outreach - Pre-visit reminder texts with outstanding forms
Pre-visit reminder texts with outstanding forms
Patients arrive with paperwork done.
Scheduling & Patient Outreach - Fill cancelled therapy slots from the waitlist by text
Fill cancelled therapy slots from the waitlist by text
Cancelled hours get filled the same day.
Scheduling & Patient Outreach - Match pharmacy calls in Weave to the right DoseSpot prescription
Match pharmacy calls in Weave to the right DoseSpot prescription
Pharmacy callbacks happen with the facts ready.
Prescriptions & Refills - Turn dictated call-the-patient notes into Weave tasks
Turn dictated call-the-patient notes into Weave tasks
Promised calls actually get made.
Tasks & Team Coordination - Catch calls that fell between HelpCare and Weave
Catch calls that fell between HelpCare and Weave
No caller falls through the gap between two phone systems.
Tasks & Team Coordination - Collect athena balances with Weave reminders before visits
Collect athena balances with Weave reminders before visits
Balances get collected before check-in.
Billing & Revenue - Show past-due balances when patients call
Show past-due balances when patients call
Balances get handled while the patient is on the line.
Billing & Revenue - Help new patients finish portal intake when they call
Help new patients finish portal intake when they call
Intake gets finished during the call, not after the visit.
Membership & Onboarding - Email the owner a weekly front desk phone report
Email the owner a weekly front desk phone report
The owner sees phone coverage gaps without pulling reports.
Analytics - Recall care program patients overdue for a check-in
Recall care program patients overdue for a check-in
No program patient drifts out of touch.
Care Gaps & Prevention - Log Weave call outcomes on GoHighLevel leads
Log Weave call outcomes on GoHighLevel leads
Lead records show every call without manual notes.
Growth & Outreach - Log new patient calls to a lead tracker
Log new patient calls to a lead tracker
Fewer prospective members slip away after one call.
Growth & Outreach - Weekly new-patient call report with revenue per new member
Weekly new-patient call report with revenue per new member
Owners see what the phone line brings in.
Growth & Outreach
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