Turn Weave voicemails into Cerbo callback tasks with chart context
Every voicemail gets a callback owner within minutes. Patient messages never stop, and in a membership practice a slow reply is felt. The work is reading, sorting and drafting, so the team can spend its time on the reply itself.
- Saved per voicemail, estimated
- ~4 min
- Roles it helps: front desk and nurse and MA
- 2
- Steps Tabflows handles for your team
- 4
How it runs
Starts: When a call goes to voicemail in Weave.
- Step 1
Tabflows reads the voicemail transcript in Weave.
- Step 2
Matches the caller to their Cerbo chart.
- Step 3
Summarizes the reason for calling with recent visits and meds.
- Step 4
Creates a callback task routed to the right role.
Everything lands for your team to review, so the clinic stays in charge of every decision.
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Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your Cerbo and Weave accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will patients get messages we haven't approved?
No. Tabflows drafts and sorts; your front desk and nurse and MA reads, edits and sends. Nothing reaches a patient until someone on your team approves it.
Do we need to switch from Cerbo and Weave?
No. Turn Weave voicemails into Cerbo callback tasks with chart context works inside the Cerbo and Weave accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when a call goes to voicemail in Weave. Tabflows works through 4 steps, and the result lands with your front desk and nurse and MA, saving an estimated 4 min per voicemail.