Answer 'where's my compounded med?' calls with live status
Pharmacy calls get answered without phoning the pharmacy. Patient messages never stop, and in a membership practice a slow reply is felt. The work is reading, sorting and drafting, so the team can spend its time on the reply itself.
- Saved per call, estimated
- ~6 min
- Role it helps: front desk
- 1
- Steps Tabflows handles for your team
- 3
How it runs
Starts: When a patient calls about a compounded med on Weave.
- Step 1
Match the caller to their VistaScripts order.
- Step 2
Show order, payment and shipping status.
- Step 3
Draft a Weave text with tracking for front desk approval.
Everything lands for your team to review, so the clinic stays in charge of every decision.
More VistaScripts automations
See all →
Side effect check-ins two weeks after a new compounded med
New compounded meds get followed up on schedule.
Patient Messaging & InboxSide effect check-ins two weeks after a new compounded med
Track Vista Scripts compounding orders against Akute prescriptions
Patients hear about delays before they call.
Prescriptions & RefillsTrack Vista Scripts compounding orders against Akute prescriptions
Track Vista Scripts compounding orders for athena patients
Compounding delays get caught early.
Prescriptions & RefillsTrack Vista Scripts compounding orders for athena patients
Track Vista compounded orders and tell patients when they ship
Patients stop calling to ask where their compound is.
Prescriptions & RefillsTrack Vista compounded orders and tell patients when they ship
Book follow-ups before Vista compounded scripts run out
Compounded therapy continues without gaps.
Prescriptions & RefillsBook follow-ups before Vista compounded scripts run out
Stage compounded refills from Cerbo in Vista Scripts
No compounded patient runs out because a reorder was forgotten.
Prescriptions & RefillsStage compounded refills from Cerbo in Vista Scripts
Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your VistaScripts and Weave accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will patients get messages we haven't approved?
No. Tabflows drafts and sorts; your front desk reads, edits and sends. Nothing reaches a patient until someone on your team approves it.
Do we need to switch from VistaScripts and Weave?
No. Answer 'where's my compounded med?' calls with live status works inside the VistaScripts and Weave accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when a patient calls about a compounded med on Weave. Tabflows works through 3 steps, and the result lands with your front desk, saving an estimated 6 min per call.