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GuavaWeave

Check in with members after an urgent care visit

Members feel looked after and come back to you next time. Patient messages never stop, and in a membership practice a slow reply is felt. The work is reading, sorting and drafting, so the team can spend its time on the reply itself.

Patient Messaging & Inbox
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Saved per visit, estimated
~10 min
Roles it helps: front desk and nurse and MA
2
Steps Tabflows handles for your team
4

How it runs

Starts: When Guava shows a new urgent care visit for a member.

  1. Step 1

    Tabflows reads the visit reason and date.

  2. Step 2

    Matches the member in Weave.

  3. Step 3

    Drafts a check-in text for staff approval.

  4. Step 4

    Creates a nurse task if a follow-up is needed.

Everything lands for your team to review, so the clinic stays in charge of every decision.

More Guava automations

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Docs & guides

  • Tabflows University

    Short lessons on running a calmer clinic with the tools you already have.

    Learn with Tabflows →Learn with Tabflows
  • DPC operations blog

    Our best writing on DPC workflow, front-desk operations and clinic software.

    Explore the blog →Explore the blog
  • Integrations

    Every tool Tabflows connects to, and what it can do with each one.

    Explore integrations →Explore integrations
  • Case studies

    How DPC and concierge clinics use Tabflows day to day.

    Read the stories →Read the stories

Get help from our team

Need help?

Guides and answers on setup, tasks, Sidekick and workflows.

Visit the Help Center →

Tabflows engineers

We set this up on your Guava and Weave accounts and keep it tuned to how your clinic works.

Hire Tabflows →

Frequently asked questions

Will patients get messages we haven't approved?

No. Tabflows drafts and sorts; your front desk and nurse and MA reads, edits and sends. Nothing reaches a patient until someone on your team approves it.

Do we need to switch from Guava and Weave?

No. Check in with members after an urgent care visit works inside the Guava and Weave accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.

When does it run?

It starts when Guava shows a new urgent care visit for a member. Tabflows works through 4 steps, and the result lands with your front desk and nurse and MA, saving an estimated 10 min per visit.