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Hospital portalsSpruce

Pull outside records when a patient mentions a hospital visit

Patients get a reply that shows the clinic already knows. A patient's story is spread across the chart, the hospital, the specialist and the inbox. Pulling it together by hand is slow, and the gaps are where things get missed.

Records & Care Coordination
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Saved per message, estimated
~15 min
Roles it helps: nurse and MA and physician
2
Steps Tabflows handles for your team
4

How it runs

Starts: When a Spruce message mentions an ER or hospital visit.

  1. Step 1

    Match the patient and search the hospital portal.

  2. Step 2

    Summarize the visit.

  3. Step 3

    Create a physician task with the summary.

  4. Step 4

    Draft a Spruce reply for approval.

Everything lands for your team to review, so the clinic stays in charge of every decision.

More Hospital portals automations

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Docs & guides

  • Tabflows University

    Short lessons on running a calmer clinic with the tools you already have.

    Learn with Tabflows →Learn with Tabflows
  • DPC operations blog

    Our best writing on DPC workflow, front-desk operations and clinic software.

    Explore the blog →Explore the blog
  • Integrations

    Every tool Tabflows connects to, and what it can do with each one.

    Explore integrations →Explore integrations
  • Case studies

    How DPC and concierge clinics use Tabflows day to day.

    Read the stories →Read the stories

Get help from our team

Need help?

Guides and answers on setup, tasks, Sidekick and workflows.

Visit the Help Center →

Tabflows engineers

We set this up on your Hospital portals and Spruce accounts and keep it tuned to how your clinic works.

Hire Tabflows →

Frequently asked questions

What if outside records come in incomplete?

Your nurse and MA and physician sees what's missing. Tabflows pulls together what arrived and flags the gaps for a person to follow up, rather than filling them in.

Do we need to switch from Hospital portals and Spruce?

No. Pull outside records when a patient mentions a hospital visit works inside the Hospital portals and Spruce accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.

When does it run?

It starts when a Spruce message mentions an ER or hospital visit. Tabflows works through 4 steps, and the result lands with your nurse and MA and physician, saving an estimated 15 min per message.