Turn refill request calls into staged refills in Hint Clinical
Refill calls are handled without hunting through the chart. Refills and prescription tasks come in all day from every channel, and each one means the same chart lookups, checks and messages before the provider signs off.
- Saved per request, estimated
- ~8 min
- Roles it helps: nurse and MA and physician
- 2
- Steps Tabflows handles for your team
- 4
How it runs
Starts: When HelpCare logs a refill request call.
- Step 1
Match the caller to the chart.
- Step 2
Check last fill date, refills left and due labs.
- Step 3
Stage the refill for physician sign-off.
- Step 4
Create an MA callback task with the status.
Everything lands for your team to review, so the clinic stays in charge of every decision.
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Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your HelpCare and Hint Clinical accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Does Tabflows approve refills or prescriptions?
No. It gathers what the provider needs and stages the request. The prescribing decision always stays with your physician.
Do we need to switch from HelpCare and Hint Clinical?
No. Turn refill request calls into staged refills in Hint Clinical works inside the HelpCare and Hint Clinical accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when HelpCare logs a refill request call. Tabflows works through 4 steps, and the result lands with your nurse and MA and physician, saving an estimated 8 min per request.