Turn Helpcare call notes into Akute chart tasks
Every call becomes a tracked task with context. Patient messages never stop, and in a membership practice a slow reply is felt. The work is reading, sorting and drafting, so the team can spend its time on the reply itself.
- Saved per call, estimated
- ~4 min
- Roles it helps: front desk and nurse and MA
- 2
- Steps Tabflows handles for your team
- 4
How it runs
Starts: When a Helpcare call is logged.
- Step 1
Read the call summary in Helpcare.
- Step 2
Match the caller to an Akute chart.
- Step 3
Summarize the request with recent chart context.
- Step 4
Create a task for the right team member.
Everything lands for your team to review, so the clinic stays in charge of every decision.
More AkuteHealth automations
See all →
Clear the Cerbo fax queue into the right Akute chart after switching
No faxes get lost during a mid-year EHR move.
Fax & Document ManagementClear the Cerbo fax queue into the right Akute chart after switching
File specialist emails into the right Akute chart
Outside reports land in the chart, not the inbox.
Fax & Document ManagementFile specialist emails into the right Akute chart
Turn Weave missed calls into Akute callback tasks
Every missed call gets returned with context.
Patient Messaging & InboxTurn Weave missed calls into Akute callback tasks
Prep Akute chart summaries for booked Calendly follow-ups
Physicians walk into each follow-up already briefed.
Scheduling & Patient OutreachPrep Akute chart summaries for booked Calendly follow-ups
Block Google Calendar time for Akute procedure visits
Procedure days stop running behind.
Scheduling & Patient OutreachBlock Google Calendar time for Akute procedure visits
Reconcile CharmEHR medication lists against Akute after migration
Medication lists stay accurate through the switch.
Prescriptions & RefillsReconcile CharmEHR medication lists against Akute after migration
Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your AkuteHealth and HelpCare accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will patients get messages we haven't approved?
No. Tabflows drafts and sorts; your front desk and nurse and MA reads, edits and sends. Nothing reaches a patient until someone on your team approves it.
Do we need to switch from AkuteHealth and HelpCare?
No. Turn Helpcare call notes into Akute chart tasks works inside the AkuteHealth and HelpCare accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when a Helpcare call is logged. Tabflows works through 4 steps, and the result lands with your front desk and nurse and MA, saving an estimated 4 min per call.