Stage late cancellation fees by clinic policy
Cancellation fees are applied fairly and consistently. Memberships, charges and balances live in different systems that rarely agree. Catching the mismatches early keeps revenue in and awkward conversations out.
- Saved per cancellation, estimated
- ~5 min
- Roles it helps: billing team and front desk
- 2
- Steps Tabflows handles for your team
- 3
How it runs
Starts: When a session is cancelled inside the policy window.
- Step 1
Read the cancellation time and client history.
- Step 2
Apply the clinic's fee policy and exceptions.
- Step 3
Stage the Stripe charge for billing approval.
Everything lands for your team to review, so the clinic stays in charge of every decision.
More SimplePractice automations
See all →
Same-day outreach after a therapy no-show
No-show clients hear from their clinician the same day.
Patient Messaging & InboxSame-day outreach after a therapy no-show
Escalate calls with crisis language to the treating clinician
High-risk calls reach the right clinician within minutes.
Patient Messaging & InboxEscalate calls with crisis language to the treating clinician
Fill cancelled therapy slots from the waitlist by text
Cancelled hours get filled the same day.
Scheduling & Patient OutreachFill cancelled therapy slots from the waitlist by text
Stage Northwind orders for psych med changes in SimplePractice
Med changes reach fulfillment without retyping.
Prescriptions & RefillsStage Northwind orders for psych med changes in SimplePractice
Track compounded ketamine orders for therapy patients
Sessions never get cancelled for missing medication.
Prescriptions & RefillsTrack compounded ketamine orders for therapy patients
Book Amplify DPC members with SimplePractice therapists
Behavioral health referrals get booked, not forgotten.
Referrals & Prior AuthorizationBook Amplify DPC members with SimplePractice therapists
Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your SimplePractice and Stripe accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will it charge or bill members on its own?
No. It finds and stages the billing work for your billing team and front desk to review before anything is charged, refunded or sent.
Do we need to switch from SimplePractice and Stripe?
No. Stage late cancellation fees by clinic policy works inside the SimplePractice and Stripe accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when a session is cancelled inside the policy window. Tabflows works through 3 steps, and the result lands with your billing team and front desk, saving an estimated 5 min per cancellation.