Turn booking calls into staged Practice Better appointments
Booking calls become booked visits in one pass. Every open slot, callback and follow-up is a member who either gets seen or slips away. Most of it is lookups and reminders a person shouldn't have to do by hand.
- Saved per call, estimated
- ~6 min
- Role it helps: front desk
- 1
- Steps Tabflows handles for your team
- 4
How it runs
Starts: When HelpCare logs an appointment request.
- Step 1
Match the caller to the Practice Better client.
- Step 2
Find open slots matching their stated times.
- Step 3
Stage the booking for front desk approval.
- Step 4
Create a task to confirm with the client.
Everything lands for your team to review, so the clinic stays in charge of every decision.
More HelpCare automations
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Turn Helpcare call notes into Akute chart tasks
Every call becomes a tracked task with context.
Patient Messaging & InboxTurn Helpcare call notes into Akute chart tasks
Log overnight HelpCare calls in Atlas with callback tasks
Every after-hours call is charted and returned before clinic opens.
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Log after-hours HelpCare calls on the Charm chart
The morning team knows every overnight call before 8am.
Patient Messaging & InboxLog after-hours HelpCare calls on the Charm chart
Prep physician callback dictation from HelpCare call summaries
Callbacks start with context and end documented.
Patient Messaging & InboxPrep physician callback dictation from HelpCare call summaries
Turn overnight Helpcare calls into triaged Elation tasks
The morning team starts with every overnight call matched and triaged.
Patient Messaging & InboxTurn overnight Helpcare calls into triaged Elation tasks
Send Helpcare call summaries to the patient's care coordinator
Calls reach the person who knows the patient.
Patient Messaging & InboxSend Helpcare call summaries to the patient's care coordinator
Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your HelpCare and Practice Better accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will it book around our providers' preferences?
Yes. It works from the availability and booking rules your clinic sets, and proposes times for your front desk to confirm.
Do we need to switch from HelpCare and Practice Better?
No. Turn booking calls into staged Practice Better appointments works inside the HelpCare and Practice Better accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when HelpCare logs an appointment request. Tabflows works through 4 steps, and the result lands with your front desk, saving an estimated 6 min per call.