Relay emailed prior auth decisions to the patient's Spruce thread
Patients hear about approvals and denials the same day. Refills and prescription tasks come in all day from every channel, and each one means the same chart lookups, checks and messages before the provider signs off.
- Saved per decision, estimated
- ~8 min
- Role it helps: nurse and MA
- 1
- Steps Tabflows handles for your team
- 4
How it runs
Starts: When a prior auth decision email arrives.
- Step 1
Tabflows reads the decision email.
- Step 2
Matches the patient and medication.
- Step 3
Creates an MA task for next steps.
- Step 4
Drafts a Spruce message with the outcome for approval.
Everything lands for your team to review, so the clinic stays in charge of every decision.
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Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your Gmail and Spruce accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Does Tabflows approve refills or prescriptions?
No. It gathers what the provider needs and stages the request. The prescribing decision always stays with your physician.
Do we need to switch from Gmail and Spruce?
No. Relay emailed prior auth decisions to the patient's Spruce thread works inside the Gmail and Spruce accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when a prior auth decision email arrives. Tabflows works through 4 steps, and the result lands with your nurse and MA, saving an estimated 8 min per decision.