Tabflows raises $2.5 million to give your clinic more time, patients, and room to grow.

Spruce

Patient Inbox Drafts

Drafts replies to patient messages in the clinic's voice and shows staff why each draft was written, so they can approve it or edit it. Patient messages never stop, and in a membership practice a slow reply is felt. The work is reading, sorting and drafting, so the team can spend its time on the reply itself.

Patient Messaging & Inbox
Talk to us about this one
Roles it helps: front desk and nurse and MA
2
Steps Tabflows handles for your team
3

How it runs

  1. Step 1

    Connect Spruce

    Tabflows works with the Spruce account your clinic already uses. Nothing to migrate, no new system to learn.

  2. Step 2

    Tabflows prepares the work

    Drafts replies to patient messages in the clinic's voice and shows staff why each draft was written, so they can approve it or edit it. It follows your clinic's own rules, written down once in Practice Brain.

  3. Step 3

    Your team reviews and moves on

    Everything lands ready for the right person to check, approve or send, so the clinic stays in charge of every decision.

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  • Spruce

    Spruce Inbox Triage

    Sorts unread Spruce messages by urgency and type so nothing sits unanswered.

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  • ElationSpruce

    Daily message review

    Reviews Spruce and Elation daily and feeds items needing replies into Patient Inbox Drafts.

    Patient Messaging & Inbox
    Daily message review
  • Spruce

    Urgent-message summaries

    Summarizes urgent patient messages for quick action.

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    Urgent-message summaries
  • Spruce

    Spruce message cards

    Displays message context as cards for faster review.

    Patient Messaging & Inbox
    Spruce message cards
  • Spruce

    Historical Spruce search

    Searches past Spruce conversations and triages Pages.

    Patient Messaging & Inbox
    Historical Spruce search

Docs & guides

  • Tabflows University

    Short lessons on running a calmer clinic with the tools you already have.

    Learn with Tabflows →Learn with Tabflows

  • DPC operations blog

    Our best writing on DPC workflow, front-desk operations and clinic software.

    Explore the blog →Explore the blog

  • Integrations

    Every tool Tabflows connects to, and what it can do with each one.

    Explore integrations →Explore integrations

  • Case studies

    How DPC and concierge clinics use Tabflows day to day.

    Read the stories →Read the stories

Get help from our team

Need help?

Guides and answers on setup, tasks, Sidekick and workflows.

Visit the Help Center →

Tabflows engineers

We set this up on your Spruce account and keep it tuned to how your clinic works.

Hire Tabflows →

Frequently asked questions

Will patients get messages we haven't approved?

No. Tabflows drafts and sorts; your front desk and nurse and MA reads, edits and sends. Nothing reaches a patient until someone on your team approves it.

Do we need to switch from Spruce?

No. Patient Inbox Drafts works inside the Spruce account your clinic already uses. There is nothing to migrate and no new system for your team to learn.

Is it included on the free plan?

Yes. Patient Inbox Drafts is included on the Tabflows free plan.