Fix failed card payments before the member's next Cerbo visit
Billing resolves cards before the patient walks in. Memberships, charges and balances live in different systems that rarely agree. Catching the mismatches early keeps revenue in and awkward conversations out.
- Saved per failed payment, estimated
- ~5 min
- Roles it helps: billing team and front desk
- 2
- Steps Tabflows handles for your team
- 4
How it runs
Starts: When a Stripe payment fails.
- Step 1
Tabflows reads the failed charge in Stripe.
- Step 2
Matches the patient in Cerbo and checks for visits in the next 14 days.
- Step 3
Creates a billing task with card status and visit date.
- Step 4
Drafts a card-update message for staff approval.
Everything lands for your team to review, so the clinic stays in charge of every decision.
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Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your Cerbo and Stripe accounts and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will it charge or bill members on its own?
No. It finds and stages the billing work for your billing team and front desk to review before anything is charged, refunded or sent.
Do we need to switch from Cerbo and Stripe?
No. Fix failed card payments before the member's next Cerbo visit works inside the Cerbo and Stripe accounts your clinic already uses. There is nothing to migrate and no new system for your team to learn.
When does it run?
It starts when a Stripe payment fails. Tabflows works through 4 steps, and the result lands with your billing team and front desk, saving an estimated 5 min per failed payment.