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Keepwell Medical

Direct Primary Care in Knoxville, TN

  • Facts checked September 24, 2026
  • Telehealth

The practice’s website said it has a waitlist for new patients (checked September 24, 2026).

Membership

Age 18 - 40

18 - 40

$64 / month

Age 41 - 64

41 - 64

$72 / month

Age 65+

65+

$125 / month

Other published prices

Small Business Employees

$56 / month

Procedures

$10-$85

Weekend/after-hours in-person appointment

$150 per encounter/complaint

Weekend/after-hours telehealth appointment

$25 per encounter/complaint

Who it serves

Adult primary care and sick care visits for children

Insurance

Does not take insurance; TennCare and Medicare patients cannot participate at this time

Employer plans

Small-business employee primary care plan; employer may pay all or some of the monthly fee

Services

  • Adult primary care
  • Basic urgent care
  • Sick visits
  • Wellness visits
  • Nutrition and immune support
  • Fitness care
  • Yearly physicals
  • Care for colds, flu, sinus and lung infections, sore throats and ear infections
  • Care for urinary tract infections
  • Care for abrasions, cuts and minor injuries
  • Care for sprains and strains
  • Care for abscesses and skin infections/rashes
  • Suturing
  • Abscess drainage
  • IV services
  • Sick care visits for children

In-office labs

In-office lab draws may incur an additional fee; lab tests are drawn locally at wholesale price with zero mark-up.

Imaging

Reduced-cost imaging through local imaging centers

Dispensary

Medications prescribed through the pharmacy of the patient's choice and available at reduced cost through price-reduction programs and pharmacy relationships

Telehealth, text and phone

Virtual care by email, text, and video conferencing; consultation by text, FaceTime, phone, and email during office hours

Hours

Monday - Thursday9am - 4pm
Friday9am-12pm

Providers

  • Natalie Caylor, PA-C, MPAS, BFA

    board-certified health-care provider and founder · Medical Physician Assistant

    NPI 1659775906 · Opted out of Medicare, effective July 1, 2022

  • Keri Inman, PA-C

    Physician Assistant

    NPI 1619236361

About Keepwell Medical

Keepwell Medical is a Pure DPC practice in Knoxville, Tennessee. The practice is located at 1417 E Fifth Ave, Knoxville, TN 37917. It provides adult primary care and sick care visits for children. Services include basic urgent care, sick visits, wellness visits, and yearly physicals. Other services include fitness care, suturing, abscess drainage, and IV services. Virtual care is available by email, text, and video conferencing, with consultations during office hours by text, FaceTime, phone, and email. Medications are prescribed through the patient’s chosen pharmacy and may be available at reduced cost through price-reduction programs and pharmacy relationships. The practice does not take insurance, and TennCare and Medicare patients cannot participate at this time. Natalie Caylor, PA-C, MPAS, BFA, is listed as a provider, founder, and board-certified health-care provider. Keri Inman, PA-C, is listed as a provider with the taxonomy of Physician Assistant.

Area

Knox County, Tennessee

The practice’s location is in a federally designated primary care Health Professional Shortage Area: LI - Knoxville (HRSA score 13 of 25, designated May 28, 2026).

Sources

Each fact is shown only while it is recent: prices and hours for 180 days after the check, new-patient status for 60, everything else for a year.

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See every practice in Knoxville, TN

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