Keepwell Medical
Direct Primary Care in Knoxville, TN
- Facts checked September 24, 2026
- Telehealth
The practice’s website said it has a waitlist for new patients (checked September 24, 2026).
Membership
Age 18 - 40
18 - 40
$64 / month
Age 41 - 64
41 - 64
$72 / month
Age 65+
65+
$125 / month
Other published prices
Small Business Employees
$56 / month
Procedures
$10-$85
Weekend/after-hours in-person appointment
$150 per encounter/complaint
Weekend/after-hours telehealth appointment
$25 per encounter/complaint
Who it serves
Adult primary care and sick care visits for children
Insurance
Does not take insurance; TennCare and Medicare patients cannot participate at this time
Employer plans
Small-business employee primary care plan; employer may pay all or some of the monthly fee
Services
- Adult primary care
- Basic urgent care
- Sick visits
- Wellness visits
- Nutrition and immune support
- Fitness care
- Yearly physicals
- Care for colds, flu, sinus and lung infections, sore throats and ear infections
- Care for urinary tract infections
- Care for abrasions, cuts and minor injuries
- Care for sprains and strains
- Care for abscesses and skin infections/rashes
- Suturing
- Abscess drainage
- IV services
- Sick care visits for children
In-office labs
In-office lab draws may incur an additional fee; lab tests are drawn locally at wholesale price with zero mark-up.
Imaging
Reduced-cost imaging through local imaging centers
Dispensary
Medications prescribed through the pharmacy of the patient's choice and available at reduced cost through price-reduction programs and pharmacy relationships
Telehealth, text and phone
Virtual care by email, text, and video conferencing; consultation by text, FaceTime, phone, and email during office hours
Hours
| Monday - Thursday | 9am - 4pm |
|---|---|
| Friday | 9am-12pm |
Providers
Natalie Caylor, PA-C, MPAS, BFA ·
board-certified health-care provider and founder · Medical Physician Assistant ·
NPI 1659775906 · Opted out of Medicare, effective July 1, 2022
Keri Inman, PA-C ·
Physician Assistant ·
NPI 1619236361
About Keepwell Medical
Keepwell Medical is a Pure DPC practice in Knoxville, Tennessee. The practice is located at 1417 E Fifth Ave, Knoxville, TN 37917. It provides adult primary care and sick care visits for children. Services include basic urgent care, sick visits, wellness visits, and yearly physicals. Other services include fitness care, suturing, abscess drainage, and IV services. Virtual care is available by email, text, and video conferencing, with consultations during office hours by text, FaceTime, phone, and email. Medications are prescribed through the patient’s chosen pharmacy and may be available at reduced cost through price-reduction programs and pharmacy relationships. The practice does not take insurance, and TennCare and Medicare patients cannot participate at this time. Natalie Caylor, PA-C, MPAS, BFA, is listed as a provider, founder, and board-certified health-care provider. Keri Inman, PA-C, is listed as a provider with the taxonomy of Physician Assistant.
Area
Knox County, Tennessee
The practice’s location is in a federally designated primary care Health Professional Shortage Area: LI - Knoxville (HRSA score 13 of 25, designated May 28, 2026).
Sources
- Keepwell Medical · keepwellmedical.com · fetched September 24, 2026
- NPPES NPI Registry · npiregistry.cms.hhs.gov/provider-view/1659775906 · fetched September 24, 2026
- CMS Medicare opt-out affidavits · data.cms.gov/provider-characteristics/medicare-provider-supplier-enrollment/opt-out-affidavits · fetched September 24, 2026
- NPPES NPI Registry · npiregistry.cms.hhs.gov/provider-view/1619236361 · fetched September 24, 2026
- US Census Bureau geocoder · geocoding.geo.census.gov/geocoder · fetched September 24, 2026
- HRSA shortage area data · data.hrsa.gov/tools/shortage-area/hpsa-find · fetched September 24, 2026
Each fact is shown only while it is recent: prices and hours for 180 days after the check, new-patient status for 60, everything else for a year.
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