Haven Family Health
Direct Primary Care in Jacksonville, FL
Specialty
Family Medicine
Open since
April 4, 2022
- Facts checked September 24, 2026
- Telehealth
- English
- Spanish
- Portuguese
- Mandarin
The practice’s website said it has a waitlist for new patients (checked September 24, 2026).
Membership
Individual
$125 / per month
Premium
$150 / per month
Child add-on
ages 4-17
$75
Other published prices
Basic small business, 1 staff, regular
$125/mo
Basic small business, 1 staff, discounted
$125/mo
Basic small business, 2 staff, regular
$250/mo
Basic small business, 2 staff, discounted
$250/mo
Basic small business, 3 staff, regular
$375/mo
Basic small business, 3 staff, discounted
$337.50/mo
Basic small business, 4 staff, regular
$500/mo
Basic small business, 4 staff, discounted
$450/mo
Basic small business, 5 staff, regular
$625/mo
Basic small business, 5 staff, discounted
$562.50/mo
Basic small business, 6 staff, regular
$750/mo
Basic small business, 6 staff, discounted
$675/mo
Basic small business, 7 staff, regular
$875/mo
Basic small business, 7 staff, discounted
$787.50/mo
Basic small business, 8 staff, regular
$1,000/mo
Basic small business, 8 staff, discounted
$900/mo
Basic small business, 9 staff, regular
$1,125/mo
Basic small business, 9 staff, discounted
$1,012.50/mo
Basic small business, 10 staff, regular
$1,250/mo
Basic small business, 10 staff, discounted
$1,125/mo
Premium small business, 1 staff, regular
$150/mo
Premium small business, 1 staff, discounted
$150/mo
Premium small business, 2 staff, regular
$300/mo
Premium small business, 2 staff, discounted
$300/mo
Premium small business, 3 staff, regular
$450/mo
Premium small business, 3 staff, discounted
$405/mo
Premium small business, 4 staff, regular
$600/mo
Premium small business, 4 staff, discounted
$540/mo
Premium small business, 5 staff, regular
$750/mo
Premium small business, 5 staff, discounted
$675/mo
Premium small business, 6 staff, regular
$900/mo
Premium small business, 6 staff, discounted
$810/mo
Premium small business, 7 staff, regular
$1,050/mo
Premium small business, 7 staff, discounted
$945/mo
Premium small business, 8 staff, regular
$1,200/mo
Premium small business, 8 staff, discounted
$1,080/mo
Premium small business, 9 staff, regular
$1,350/mo
Premium small business, 9 staff, discounted
$1,215/mo
Premium small business, 10 staff, regular
$1,500/mo
Premium small business, 10 staff, discounted
$1,350/mo
Who it serves
Ages 4 and up, including kids, teens, and adults of all ages
Insurance
The practice does not bill insurance for primary care visits; insurance can be used for labs, imaging, medications, specialists, and hospital care.
Employer plans
Small-business DPC group rates with a 10% discount when three or more staff are enrolled
Services
- Chronic disease management
- Annual physicals
- Pre-op visits
- Gynecologic visits
- Pediatric care
- Acute visits
- Weight loss management
- Virtual visits
- Clinic visits
- Point-of-care testing
- Medical ear piercing
- Weight Loss Programs
- Physical Therapy
- Clinical Massage Therapy
- IV Therapy
- Osteopathic manual therapy
In-office labs
Discounted labs; Premium membership includes a free in-house blood draw
Imaging
Discounted imaging
Telehealth, text and phone
Unlimited virtual visits, direct texting and email access
Providers
Dr. Marylin Palackel James, D.O. ·
Founder & CEO; Dual Board Certified in Family Medicine and Osteopathic Manual Medicine · Family Medicine Physician ·
NPI 1023467347 · Opted out of Medicare, effective January 1, 2022
Dr. Ashley Dela Cruz, DPT ·
Doctor of Physical Therapy
Dr. Edwin James, PharmD. ·
Clinic Manager | Clinical Pharmacist
Annies James, R.n. ·
Registered Nurse
Tais Sutters, LMT ·
Licensed Massage Therapist
About Haven Family Health
Haven Family Health is a Pure DPC practice in Jacksonville, Florida. The practice is located at 12627 San Jose Blvd, Unit 203, Jacksonville, FL 32223. It serves people ages four and up, including children, teens, and adults of all ages. Services include chronic disease management, annual physicals, pre-op visits, and gynecologic visits. Additional services include pediatric care, acute visits, weight loss management, and point-of-care testing. Unlimited virtual visits are available with direct texting and email access. The practice does not bill insurance for primary care visits. Insurance can be used for labs, imaging, medications, specialists, and hospital care. English, Spanish, Portuguese, and Mandarin are listed languages. Dr. Ashley Dela Cruz is listed as a provider with the role of Doctor of Physical Therapy. Dr. Edwin James is listed as a provider and serves as clinic manager and clinical pharmacist.
Area
Duval County, Florida
Sources
- Haven Family Health DPC Membership Options - Sign Up Today! · havenfamilyhealth.com/landing-direct-primary-care · fetched September 24, 2026
- Why Choose Direct Primary Care? · havenfamilyhealth.com/why-direct-primary-care · fetched September 24, 2026
- DPC Memberships for Small Businesses in Jacksonville — Enroll Your Team! · havenfamilyhealth.com/businesspartnership · fetched September 24, 2026
- Haven Family Health: Jacksonville's Trusted Direct Primary Care Clinic · havenfamilyhealth.com · fetched September 24, 2026
- Dr. Marylin Palackel James, D.O. — Haven Family Health Jacksonville · havenfamilyhealth.com/meettheteam/dr-marylin-palackel-james · fetched September 24, 2026
- Meet Our Team — Haven Family Health Jacksonville · havenfamilyhealth.com/meettheteam · fetched September 24, 2026
- NPPES NPI Registry · npiregistry.cms.hhs.gov/provider-view/1023467347 · fetched September 24, 2026
- CMS Medicare opt-out affidavits · data.cms.gov/provider-characteristics/medicare-provider-supplier-enrollment/opt-out-affidavits · fetched September 24, 2026
- US Census Bureau geocoder · geocoding.geo.census.gov/geocoder · fetched September 24, 2026
Each fact is shown only while it is recent: prices and hours for 180 days after the check, new-patient status for 60, everything else for a year.
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