Sidekick is using the wrong patient context

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Why this happens

Sidekick responses depend on the patient context connected to the conversation. If the wrong patient is linked, the answer may reflect the wrong chart or source data.

Quick checks

Before retrying, check the following:

• Review the patient currently shown in Tabflows.
• Compare that patient with the chart you intended to use.
• Confirm whether the wrong patient is linked to the conversation.

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Correct the context

If the patient context is incorrect:

1. Stop before copying, sending, or acting on the answer.
2. Review the linked patient.
3. Correct or remove the wrong patient context.
4. Connect the intended patient.
5. Ask the question again.
6. Review the new answer carefully before using it.

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Best practice

Always confirm the active patient before relying on a Sidekick answer that includes chart-based information, summaries, recommendations, or patient-specific content.

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Safety note

If there is any doubt about whether the answer references the correct patient, treat it as unusable until the patient context has been corrected and the question has been asked again.

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Confirm it worked

The intended patient appears in Sidekick and the newly generated response matches the available sources for that patient.

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