Troubleshooting · 15 of 15
Sidekick is slow or gives an incomplete answer
On this page
Sidekick may take longer to respond or return a partial answer when a request is very broad, includes too much unrelated context, or asks for multiple outcomes at once.
Quick checks
Before retrying, make sure:
- The response has fully finished generating.
- Your request is clear and focused on one task.
- Any pasted context is directly relevant to the question.
- The correct patient is selected and any file you need is attached.
How to retry the request
If the response is slow or incomplete, try these steps:
- Shorten the question.
- Ask for one outcome at a time.
- Remove unnecessary pasted content or extra background.
- Retry the request.
- Review the answer for completeness before using it.
If part of the answer is missing
If only one section is missing, ask a focused follow-up for that specific part instead of repeating the entire request.
Example
Best practices
- Keep prompts specific and task-focused.
- Split complex requests into smaller steps.
- Include only the context needed for the task.
- Verify that the correct patient or document is in scope before retrying.
Confirm it worked
The response finishes and contains the single outcome requested. Missing details can be requested with a narrow follow-up.
Still having trouble? 💬
Reach out to our Support team however works best for you:
- Start a chat using the Support button at the bottom right of the sidebar (side tabs)
- Email us at team@tabflows.com or