How to create a group for shared work

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Create the group

1. Open a task and go to Assigned to.
2. Choose Group.
3. Choose Edit groups.
4. Create the group and give it a unique, recognizable name.
5. Add the appropriate members and save the group.

Other users can assign Tasks to existing groups. Group assignment routes work to the shared queue; email delivery depends on eligible membership and personal notification settings.

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