How to attach photos and files in mobile Sidekick

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Attach a file or photo

1. Open a new or existing Sidekick conversation.
2. Tap the attachment control in the prompt box.
3. Choose a file or photo from your phone.
4. If your phone offers it, you can take a new photo and attach it.
5. Confirm the attachment appears above the prompt.
6. Add a clear instruction.
7. Tap Send.

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Supported files

Mobile Sidekick currently accepts:

• JPEG, PNG, WebP, or GIF images.
• PDF files.
• CSV files.
• TXT files.
• Microsoft Word files: DOC and DOCX.
• Microsoft Excel files: XLS and XLSX.

You can attach up to five files in one prompt. Each file can be up to 20 MB.

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Tell Sidekick what you need

Do not attach a file without explaining the task.

Try:

• Summarize this document in five bullets.
• Extract the diagnoses, medication changes, and follow-up plan.
• Compare these two files and list the important differences.
• Read this photo and identify anything that needs clinician review.
• Turn this spreadsheet into a concise operational summary.

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Attach a manual screenshot

Automatic capture of the active EHR page requires the desktop Chrome extension. On mobile, take a screenshot with your phone and attach it like any other image.

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If a file will not attach

Check whether:

• The file type is supported.
• The file is 20 MB or smaller.
• You have not already attached five files.
• Your browser has permission to access photos or files.
• Your internet connection is stable.

For a scanned document, make sure the text is readable and the image is not blurry.

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