Tabflows raises $2.5 million to give your clinic more time, patients, and room to grow.

Spruce

Sidekick Phone Calls

Sidekick places calls on behalf of the practice. Every open slot, callback and follow-up is a member who either gets seen or slips away. Most of it is lookups and reminders a person shouldn't have to do by hand.

Scheduling & Patient Outreach
Talk to us about this one
Role it helps: front desk
1
Steps Tabflows handles for your team
3

How it runs

  1. Step 1

    Connect Spruce

    Tabflows works with the Spruce account your clinic already uses. Nothing to migrate, no new system to learn.

  2. Step 2

    Tabflows prepares the work

    Sidekick places calls on behalf of the practice. It follows your clinic's own rules, written down once in Practice Brain.

  3. Step 3

    Your team reviews and moves on

    Everything lands ready for the right person to check, approve or send, so the clinic stays in charge of every decision.

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    Nothing patients send gets stuck in a message thread.

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    File photos and documents patients send in Spruce to the chart
  • Spruce

    Patient Inbox Drafts

    Drafts replies to patient messages in the clinic's voice and shows staff why each draft was written, so they can approve it or edit it.

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  • Spruce

    Spruce Inbox Triage

    Sorts unread Spruce messages by urgency and type so nothing sits unanswered.

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  • ElationSpruce

    Daily message review

    Reviews Spruce and Elation daily and feeds items needing replies into Patient Inbox Drafts.

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  • Spruce

    Urgent-message summaries

    Summarizes urgent patient messages for quick action.

    Patient Messaging & Inbox
    Urgent-message summaries
  • Spruce

    Spruce message cards

    Displays message context as cards for faster review.

    Patient Messaging & Inbox
    Spruce message cards

Docs & guides

  • Tabflows University

    Short lessons on running a calmer clinic with the tools you already have.

    Learn with Tabflows →Learn with Tabflows

  • DPC operations blog

    Our best writing on DPC workflow, front-desk operations and clinic software.

    Explore the blog →Explore the blog

  • Integrations

    Every tool Tabflows connects to, and what it can do with each one.

    Explore integrations →Explore integrations

  • Case studies

    How DPC and concierge clinics use Tabflows day to day.

    Read the stories →Read the stories

Get help from our team

Need help?

Guides and answers on setup, tasks, Sidekick and workflows.

Visit the Help Center →

Tabflows engineers

We set this up on your Spruce account and keep it tuned to how your clinic works.

Hire Tabflows →

Frequently asked questions

Will it book around our providers' preferences?

Yes. It works from the availability and booking rules your clinic sets, and proposes times for your front desk to confirm.

Do we need to switch from Spruce?

No. Sidekick Phone Calls works inside the Spruce account your clinic already uses. There is nothing to migrate and no new system for your team to learn.

Is it included on the free plan?

Yes. Sidekick Phone Calls is included on the Tabflows free plan.