
Outbound calls & phone trees
Handles outbound calls, including navigating phone trees. Every open slot, callback and follow-up is a member who either gets seen or slips away. Most of it is lookups and reminders a person shouldn't have to do by hand.
- Role it helps: front desk
- 1
- Steps Tabflows handles for your team
- 3
How it runs
- Step 1
Connect Spruce
Tabflows works with the Spruce account your clinic already uses. Nothing to migrate, no new system to learn.
- Step 2
Tabflows prepares the work
Handles outbound calls, including navigating phone trees. It follows your clinic's own rules, written down once in Practice Brain.
- Step 3
Your team reviews and moves on
Everything lands ready for the right person to check, approve or send, so the clinic stays in charge of every decision.
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File photos and documents patients send in Spruce to the chart
Nothing patients send gets stuck in a message thread.
Fax & Document ManagementFile photos and documents patients send in Spruce to the chart
Patient Inbox Drafts
Drafts replies to patient messages in the clinic's voice and shows staff why each draft was written, so they can approve it or edit it.
Patient Messaging & InboxPatient Inbox Drafts
Spruce Inbox Triage
Sorts unread Spruce messages by urgency and type so nothing sits unanswered.
Patient Messaging & InboxSpruce Inbox Triage

Daily message review
Reviews Spruce and Elation daily and feeds items needing replies into Patient Inbox Drafts.
Patient Messaging & InboxDaily message review
Urgent-message summaries
Summarizes urgent patient messages for quick action.
Patient Messaging & InboxUrgent-message summaries
Spruce message cards
Displays message context as cards for faster review.
Patient Messaging & InboxSpruce message cards
Docs & guides
Tabflows University
Short lessons on running a calmer clinic with the tools you already have.
Learn with Tabflows →Learn with TabflowsDPC operations blog
Our best writing on DPC workflow, front-desk operations and clinic software.
Explore the blog →Explore the blogIntegrations
Every tool Tabflows connects to, and what it can do with each one.
Explore integrations →Explore integrationsCase studies
How DPC and concierge clinics use Tabflows day to day.
Read the stories →Read the stories
Get help from our team
Tabflows engineers
We set this up on your Spruce account and keep it tuned to how your clinic works.
Hire Tabflows →Frequently asked questions
Will it book around our providers' preferences?
Yes. It works from the availability and booking rules your clinic sets, and proposes times for your front desk to confirm.
Do we need to switch from Spruce?
No. Outbound calls & phone trees works inside the Spruce account your clinic already uses. There is nothing to migrate and no new system for your team to learn.
How do we get it set up for our clinic?
Add it to your build list and book a call. Your plan covers unlimited workflows, and our engineers build them one at a time in the order you choose, setting each up on your Spruce account and keeping it tuned to how your clinic works.