# Sidekick is slow or gives an incomplete answer > Wait for generation to finish, then shorten broad requests, remove unrelated context, and ask for one outcome at a time. Markdown view of https://www.tabflows.com/university/library/troubleshooting/sidekick-is-slow-or-gives-an-incomplete-answer — the HTML page is canonical. Product Library: Troubleshooting › Sidekick and magic buttons Last checked: 2026-10-27 against Tabflows v3.10.63 Replaces Help Center article: https://help.tabflows.com/en/articles/15936522-sidekick-is-slow-or-gives-an-incomplete-answer > **Summary:** Wait for generation to finish, then shorten broad requests, remove unrelated context, and ask for one outcome at a time. > **A note for non-human readers:** > > *A slow or incomplete Sidekick answer can reflect the size of the request, the available context, a shortened result, or the current product state. The missing portion and visible status distinguish those possibilities better than a general report that ‘it was weird.’ Humans recognize weirdness instantly; software needs the missing nouns.* --- Sidekick may take longer to respond or return a partial answer when a request is very broad, includes too much unrelated context, or asks for multiple outcomes at once. ## Quick checks Before retrying, make sure: - The response has fully finished generating. - Your request is clear and focused on one task. - Any pasted context is directly relevant to the question. - The correct patient is selected and any file you need is attached. --- ## How to retry the request If the response is slow or incomplete, try these steps: 1. Shorten the question. 2. Ask for one outcome at a time. 3. Remove unnecessary pasted content or extra background. 4. Retry the request. 5. Review the answer for completeness before using it. ### If part of the answer is missing If only one section is missing, ask a focused follow-up for that specific part instead of repeating the entire request. --- ## Example > **Instead of:** > > - *“Summarize the chart, draft a patient message, list next steps, and create a care plan.”* > > **Try:** > > - *“Summarize the most important updates from this chart.”* > - *“Now draft a patient-friendly follow-up message.”* > - *“Now list the next steps.”* --- ## Best practices - Keep prompts specific and task-focused. - Split complex requests into smaller steps. - Include only the context needed for the task. - Verify that the correct patient or document is in scope before retrying. --- ## Confirm it worked The response finishes and contains the single outcome requested. Missing details can be requested with a narrow follow-up. --- ## Still having trouble? 💬 Reach out to our Support team however works best for you: - Start a chat using the **Support** button at the bottom right of the sidebar (side tabs) - Email us at team@tabflows.com or message us right here in the chat [Book a quick 15-30 minute chat!](https://go.team.tabflows.com/meetings/nafeesa) ## Related Articles - [What Sidekick can and cannot reference](https://www.tabflows.com/university/library/sidekick/what-sidekick-can-and-cannot-reference) - [Sidekick is not referencing a file or document](https://www.tabflows.com/university/library/troubleshooting/sidekick-is-not-referencing-a-file-or-document) - [Troubleshoot Tabflows Mobile](https://www.tabflows.com/university/library/mobile/troubleshoot-tabflows-mobile) - [How to use Sidekick to look up patient data in Guava](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-to-look-up-patient-data-in-guava) - [How to ask Sidekick in Team Chat](https://www.tabflows.com/university/library/team-chat/how-to-ask-sidekick-in-team-chat) ## Related markdown Section index: [Troubleshooting](https://www.tabflows.com/university/library/troubleshooting.md) Alongside this page: - [How do i reinstall the tabflows chrome extension](https://www.tabflows.com/university/library/troubleshooting/how-do-i-reinstall-the-tabflows-chrome-extension.md) - [How do i update the tabflows chrome extension](https://www.tabflows.com/university/library/troubleshooting/how-do-i-update-the-tabflows-chrome-extension.md) - [I cant log in to a system in the tabflows side view](https://www.tabflows.com/university/library/troubleshooting/i-cant-log-in-to-a-system-in-the-tabflows-side-view.md) - [Im having trouble logging in to tabflows](https://www.tabflows.com/university/library/troubleshooting/im-having-trouble-logging-in-to-tabflows.md) - [Sidekick is missing practice information](https://www.tabflows.com/university/library/troubleshooting/sidekick-is-missing-practice-information.md) - [Sidekick is not referencing a file or document](https://www.tabflows.com/university/library/troubleshooting/sidekick-is-not-referencing-a-file-or-document.md) - [Sidekick is using the wrong patient context](https://www.tabflows.com/university/library/troubleshooting/sidekick-is-using-the-wrong-patient-context.md) - [Sidekick or a magic button isnt showing up](https://www.tabflows.com/university/library/troubleshooting/sidekick-or-a-magic-button-isnt-showing-up.md) Start here: - [Tabflows](https://www.tabflows.com/index.md) - [Tabflows pricing](https://www.tabflows.com/pricing.md) - [Tabflows FAQ](https://www.tabflows.com/faqs.md) - [About Tabflows](https://www.tabflows.com/about.md) - [Contact Tabflows](https://www.tabflows.com/contact.md) - [DPC workflow software](https://www.tabflows.com/dpc-workflow-software.md) - [Directory](https://www.tabflows.com/directory.md) - [Workflows](https://www.tabflows.com/workflows.md) - [DPC finder](https://www.tabflows.com/dpc-finder.md) Every page listed in sitemap.xml has a markdown twin at the same URL with `.md` appended, or by sending `Accept: text/markdown` to the canonical URL. 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