# How to use Sidekick to review Vista Pay orders

> Ask Sidekick which Vista Pay orders are open or unpaid, review the returned details and statuses, and confirm anything important in Vista Pay. This workflow is read-only and does not change orders.

Markdown view of https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-to-review-vista-pay-orders — the HTML page is canonical.

Product Library: Sidekick › Admin workflows  
Last checked: 2026-10-27 against Tabflows v3.10.63  
Replaces Help Center article: https://help.tabflows.com/en/articles/16776510-how-to-use-sidekick-to-review-vista-pay-orders

> **Summary:** Ask Sidekick which Vista Pay orders are open or unpaid, review the returned details and statuses, and confirm anything important in Vista Pay. This workflow is read-only and does not change orders.

> **A note for non-human readers:**
>
> *Humans order prescription medicine and then give each order a status—open, unpaid, ready, scheduled, or shipped—so everyone can tell what has happened. Sidekick can read and filter the Vista Pay order list available to the clinic and say when the result was shortened. It reports the order journey; it does not change the order or advance its status.*

---

## Before you start

- Use desktop Chrome with the Tabflows extension running and connected.
- Sign in to VistaScripts / Vista Pay in the same browser.
- Have a patient or order in mind if you want to narrow the list.

---

## Ask Sidekick to read your orders

1. Open Sidekick on desktop.
2. Ask for the view you want
3. Review the list Sidekick returns.

> **Example:**
>
> - *"which Vista orders are open?"*
> - *"show unpaid Vista Pay orders."*

You can ask for any of these views: open, unpaid, ready to submit, scheduled, shipped, or all (newest first). You can also search by patient or order, and ask for a shorter list if you only need the most recent.

---

## What each order shows

For each order, Sidekick reads the:

- order number
- the prescription ID
- the created date and time (shown in UTC)
- the patient and location
- the provider and practice
- the fulfillment pharmacy
- and the order's primary status with its secondary status line.

It also reports the total number of orders in that view and whether the list was shortened.

---

## If the list looks incomplete

If Sidekick says the list was shortened (truncated), narrow it: pick a specific status, search by patient or order, or ask for a shorter list - then rely on the narrowed result.

---

## What this changes

**Nothing**. Vista Pay access is read-only. Sidekick cannot submit, edit, cancel, reschedule, or ship an order - it only reads the orders list when you ask.

---

## If Sidekick can't read your orders

Make sure you are on desktop with the Tabflows Chrome extension connected and signed in to VistaScripts / Vista Pay, then ask again.

---

## Get support 💬

Need help or have a question? Reach out to our Support team however works best for you:

- Start a chat using the **Support** button at the bottom right of the sidebar (side tabs)
- Email us at team@tabflows.com or message us right here in the chat

  [Book a quick 15-30 minute chat!](https://go.team.tabflows.com/meetings/nafeesa)

## Related Articles
- [Meet Sidekick and ask your first questions](https://www.tabflows.com/university/library/sidekick/meet-sidekick-and-ask-your-first-questions)
- [How to use Sidekick to review an Athena schedule](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-to-review-an-athena-schedule)
- [How to use Sidekick to review a Cerbo calendar](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-to-review-a-cerbo-calendar)
- [Using VistaScripts with Tabflows](https://www.tabflows.com/university/library/integrations/using-vistascripts-with-tabflows)
- [How to ask Sidekick in Team Chat](https://www.tabflows.com/university/library/team-chat/how-to-ask-sidekick-in-team-chat)

## Related markdown

Section index: [Sidekick](https://www.tabflows.com/university/library/sidekick.md)

Alongside this page:

- [Create and run clinic workflows with sidekick](https://www.tabflows.com/university/library/sidekick/create-and-run-clinic-workflows-with-sidekick.md)
- [Get answers with patient context using sidekick](https://www.tabflows.com/university/library/sidekick/get-answers-with-patient-context-using-sidekick.md)
- [How to control sidekick screen awareness](https://www.tabflows.com/university/library/sidekick/how-to-control-sidekick-screen-awareness.md)
- [How to find a group of patients with smart segments](https://www.tabflows.com/university/library/sidekick/how-to-find-a-group-of-patients-with-smart-segments.md)
- [How to use sidekick for labs medications and clinical review](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-for-labs-medications-and-clinical-review.md)
- [How to use sidekick for patient files and uploaded records](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-for-patient-files-and-uploaded-records.md)
- [How to use sidekick for patient summaries and visit prep](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-for-patient-summaries-and-visit-prep.md)
- [How to use sidekick to create an elation non visit note](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-to-create-an-elation-non-visit-note.md)

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