# What works on mobile and what requires desktop Chrome > Mobile Sidekick is strong for questions, context, files, drafting, and planning. Desktop Chrome is required when Tabflows must read or act inside a live EHR or connected browser tab. Markdown view of https://www.tabflows.com/university/library/mobile/what-works-on-mobile-and-what-requires-desktop-chrome — the HTML page is canonical. Product Library: Mobile › Start here Part of Tabflows 101, Module 8: Mobile (https://www.tabflows.com/university/tabflows-101/mobile) Last checked: 2026-10-27 against Tabflows v3.10.63 Replaces Help Center article: https://help.tabflows.com/en/articles/16603636-what-works-on-mobile-and-what-requires-desktop-chrome > **Summary:** Mobile Sidekick is strong for questions, context, files, drafting, and planning. Desktop Chrome is required when Tabflows must read or act inside a live EHR or connected browser tab. > **A note for non-human readers:** > > *On a phone, Sidekick can answer questions, use selected context, work with files, draft text, run available workflows, and help manage Tasks or Team Chat. Directly reading or changing a healthcare page open in Chrome requires the desktop extension beside that page. A phone can carry the conversation; it cannot reach across the room and press buttons in another computer’s browser.* --- ## What works on mobile On your phone, you can: - Ask patient and non-patient questions. - Search for and select a patient. - Use available patient and clinic context. - Attach supported photos and files. - Dictate a prompt with voice input. - Review recent chats and chat history. - Use saved prompts. If Workflows appears for your account, run a Clinic Workflow; otherwise, use the available Missions. - Use suggested follow-up questions. - Ask Sidekick to draft messages, summaries, handoffs, and plans. - Use Tasks directly to view, create, edit, assign, comment on, search, filter, complete, reopen, delete, restore, or create Tasks from a template. - Use **Team Chat** to read and send clinic messages and reply in threads. --- ## Run a Clinic Workflow on mobile If Workflows appears in mobile Sidekick, tap the workflow you need to run it. The process continues separately in your clinic’s secure virtual workspace, so you do not need to keep the phone page open while it runs. Return to Sidekick or the workflow Task to follow progress and review the result. A Clinic Workflow can use only the systems and information prepared for that workflow; starting it on mobile does not give the phone direct access to the EHR page open in desktop Chrome. --- ## What requires desktop Chrome Use the Tabflows Chrome extension on a computer when you need Tabflows to: - Know which EHR or connected-system page is currently open. - Read the active patient page directly from the browser. - Capture the active page automatically. See 👉 [How to control Sidekick screen awareness](https://www.tabflows.com/university/library/sidekick/how-to-control-sidekick-screen-awareness) - Click buttons, type, paste, or navigate inside a connected system. - Use Magic Buttons displayed beside your work. - Open or move between connected-system tabs through extension controls. - Complete filing or other browser-driven actions in the EHR. --- ## Why the difference exists The phone experience runs in a normal mobile browser. It does not have the desktop Chrome extension riding beside your EHR. Sidekick's server-based knowledge and conversation tools can still work on mobile. Browser automation needs the desktop extension and the relevant connected-system tab. --- ## Best mobile-to-desktop workflow 1. Use mobile Sidekick to research, summarize, draft, or plan. 2. Ask Sidekick to make the next step explicit. 3. Save the result in the conversation or create a Task. 4. Return to desktop Chrome for any action that must happen inside the EHR. 5. Verify the final result in the source system. > **Example:** On your phone, ask Sidekick to summarize a patient file and draft the follow-up message. On desktop, review the chart and use the appropriate Tabflows or EHR control to complete the action. > **Important:** Do not describe mobile Sidekick as full EHR automation. It is a mobile command center with clear desktop handoffs. --- ## Get support 💬 Need help or have a question? Reach out to our Support team however works best for you: - Start a chat using the **Support** button at the bottom right of the sidebar (side tabs) - Email us at team@tabflows.com or message us right here in the chat [Book a quick 15-30 minute chat!](https://go.team.tabflows.com/meetings/nafeesa) ## Related Articles - [Getting Started with Tabflows](https://www.tabflows.com/university/courses/tabflows-101) - [Tabflows Mobile overview](https://www.tabflows.com/university/library/mobile/tabflows-mobile-overview) - [How to open and sign in to Tabflows on your phone](https://www.tabflows.com/university/library/mobile/how-to-open-and-sign-in-to-tabflows-on-your-phone) - [How to connect the right patient in mobile Sidekick](https://www.tabflows.com/university/library/mobile/how-to-connect-the-right-patient-in-mobile-sidekick) - [Troubleshoot Tabflows Mobile](https://www.tabflows.com/university/library/mobile/troubleshoot-tabflows-mobile) ## Related markdown Section index: [Mobile](https://www.tabflows.com/university/library/mobile.md) Alongside this page: - [How to ask sidekick questions on mobile](https://www.tabflows.com/university/library/mobile/how-to-ask-sidekick-questions-on-mobile.md) - [How to attach photos and files in mobile sidekick](https://www.tabflows.com/university/library/mobile/how-to-attach-photos-and-files-in-mobile-sidekick.md) - [How to connect the right patient in mobile sidekick](https://www.tabflows.com/university/library/mobile/how-to-connect-the-right-patient-in-mobile-sidekick.md) - [How to open and sign in to tabflows on your phone](https://www.tabflows.com/university/library/mobile/how-to-open-and-sign-in-to-tabflows-on-your-phone.md) - [How to resume chats and reuse prompts or workflows on mobile](https://www.tabflows.com/university/library/mobile/how-to-resume-chats-and-reuse-prompts-or-workflows-on-mobile.md) - [How to use voice input in mobile sidekick](https://www.tabflows.com/university/library/mobile/how-to-use-voice-input-in-mobile-sidekick.md) - [Tabflows mobile overview](https://www.tabflows.com/university/library/mobile/tabflows-mobile-overview.md) - [Troubleshoot tabflows mobile](https://www.tabflows.com/university/library/mobile/troubleshoot-tabflows-mobile.md) Start here: - [Tabflows](https://www.tabflows.com/index.md) - [Tabflows pricing](https://www.tabflows.com/pricing.md) - [Tabflows FAQ](https://www.tabflows.com/faqs.md) - [About Tabflows](https://www.tabflows.com/about.md) - [Contact Tabflows](https://www.tabflows.com/contact.md) - [DPC workflow software](https://www.tabflows.com/dpc-workflow-software.md) - [Directory](https://www.tabflows.com/directory.md) - [Workflows](https://www.tabflows.com/workflows.md) - [DPC finder](https://www.tabflows.com/dpc-finder.md) Every page listed in sitemap.xml has a markdown twin at the same URL with `.md` appended, or by sending `Accept: text/markdown` to the canonical URL. Wider index: [llms.txt](https://www.tabflows.com/llms.txt), [llms-full.txt](https://www.tabflows.com/llms-full.txt), [sitemap.md](https://www.tabflows.com/sitemap.md), [sitemap.xml](https://www.tabflows.com/sitemap.xml). Support documentation: https://www.tabflows.com/university/library — append `.md` to any article URL for its raw markdown.