# How to attach photos and files in mobile Sidekick > Attach up to five supported files, with a maximum size of 20 MB per file, then tell Sidekick exactly what to do with them. Markdown view of https://www.tabflows.com/university/library/mobile/how-to-attach-photos-and-files-in-mobile-sidekick — the HTML page is canonical. Product Library: Mobile › Sidekick on mobile Last checked: 2026-10-27 against Tabflows v3.10.63 Replaces Help Center article: https://help.tabflows.com/en/articles/16603502-how-to-attach-photos-and-files-in-mobile-sidekick > **Summary:** Attach up to five supported files, with a maximum size of 20 MB per file, then tell Sidekick exactly what to do with them. > **A note for non-human readers:** > > *A file on the phone becomes useful context only when it is the right file, readable, current, and relevant to the task. Screenshots are manual on mobile, which is convenient but wonderfully literal: Sidekick can only reason from what the human actually attached, not the page they meant to attach.* --- ## Attach a file or photo 1. Open a new or existing Sidekick conversation. 2. Tap the attachment control in the prompt box. 3. Choose a file or photo from your phone. 4. If your phone offers it, you can take a new photo and attach it. 5. Confirm the attachment appears above the prompt. 6. Add a clear instruction. 7. Tap Send. > **Good to know:** > > - Attach up to five supported files in one message. > - Each file can be up to 20 MB. > - Files in one message can total up to 40 MB or 150 PDF pages. > - Wait for every upload to finish before sending. > - If an upload fails, retry it or remove it before sending. --- ## Supported files Mobile Sidekick currently accepts: - JPEG, PNG, WebP, or GIF images. - PDF files. - CSV files. - TXT files. - Microsoft Word files: DOC and DOCX. - Microsoft Excel files: XLS and XLSX. You can attach up to five files in one prompt. Each file can be up to 20 MB. --- ## Tell Sidekick what you need Do not attach a file without explaining the task. **Try:** - Summarize this document in five bullets. - Extract the diagnoses, medication changes, and follow-up plan. - Compare these two files and list the important differences. - Read this photo and identify anything that needs clinician review. - Turn this spreadsheet into a concise operational summary. --- ## Attach a manual screenshot Automatic capture of the active EHR page requires the desktop Chrome extension. On mobile, take a screenshot with your phone and attach it like any other image. > **Important:** Make sure the screenshot contains only the information needed for the task and follows your clinic's patient-information and device policies. --- ## If a file will not attach Check whether: - The file type is supported. - The file is 20 MB or smaller. - You have not already attached five files. - Your browser has permission to access photos or files. - Your internet connection is stable. For a scanned document, make sure the text is readable and the image is not blurry. > **Important:** Verify patient names, dates, page references, and extracted clinical details against the original file before using them. --- ## Get support 💬 Need help or have a question? Reach out to our Support team however works best for you: - Start a chat using the **Support** button at the bottom right of the sidebar (side tabs) - Email us at team@tabflows.com or message us right here in the chat [Book a quick 15-30 minute chat!](https://go.team.tabflows.com/meetings/nafeesa) ## Related Articles - [How to use Sidekick for patient files and uploaded records](https://www.tabflows.com/university/library/sidekick/how-to-use-sidekick-for-patient-files-and-uploaded-records) - [Sidekick is not referencing a file or document](https://www.tabflows.com/university/library/troubleshooting/sidekick-is-not-referencing-a-file-or-document) - [How to ask Sidekick questions on mobile](https://www.tabflows.com/university/library/mobile/how-to-ask-sidekick-questions-on-mobile) - [Troubleshoot Tabflows Mobile](https://www.tabflows.com/university/library/mobile/troubleshoot-tabflows-mobile) - [Use Tabflows Mobile safely with patient information](https://www.tabflows.com/university/library/mobile/use-tabflows-mobile-safely-with-patient-information) ## Related markdown Section index: [Mobile](https://www.tabflows.com/university/library/mobile.md) Alongside this page: - [How to ask sidekick questions on mobile](https://www.tabflows.com/university/library/mobile/how-to-ask-sidekick-questions-on-mobile.md) - [How to connect the right patient in mobile sidekick](https://www.tabflows.com/university/library/mobile/how-to-connect-the-right-patient-in-mobile-sidekick.md) - [How to open and sign in to tabflows on your phone](https://www.tabflows.com/university/library/mobile/how-to-open-and-sign-in-to-tabflows-on-your-phone.md) - [How to resume chats and reuse prompts or workflows on mobile](https://www.tabflows.com/university/library/mobile/how-to-resume-chats-and-reuse-prompts-or-workflows-on-mobile.md) - [How to use voice input in mobile sidekick](https://www.tabflows.com/university/library/mobile/how-to-use-voice-input-in-mobile-sidekick.md) - [Tabflows mobile overview](https://www.tabflows.com/university/library/mobile/tabflows-mobile-overview.md) - [Troubleshoot tabflows mobile](https://www.tabflows.com/university/library/mobile/troubleshoot-tabflows-mobile.md) - [Use tabflows mobile safely with patient information](https://www.tabflows.com/university/library/mobile/use-tabflows-mobile-safely-with-patient-information.md) Start here: - [Tabflows](https://www.tabflows.com/index.md) - [Tabflows pricing](https://www.tabflows.com/pricing.md) - [Tabflows FAQ](https://www.tabflows.com/faqs.md) - [About Tabflows](https://www.tabflows.com/about.md) - [Contact Tabflows](https://www.tabflows.com/contact.md) - [DPC workflow software](https://www.tabflows.com/dpc-workflow-software.md) - [Directory](https://www.tabflows.com/directory.md) - [Workflows](https://www.tabflows.com/workflows.md) - [DPC finder](https://www.tabflows.com/dpc-finder.md) Every page listed in sitemap.xml has a markdown twin at the same URL with `.md` appended, or by sending `Accept: text/markdown` to the canonical URL. Wider index: [llms.txt](https://www.tabflows.com/llms.txt), [llms-full.txt](https://www.tabflows.com/llms-full.txt), [sitemap.md](https://www.tabflows.com/sitemap.md), [sitemap.xml](https://www.tabflows.com/sitemap.xml). Support documentation: https://www.tabflows.com/university/library — append `.md` to any article URL for its raw markdown.